A transformational framework
by: Gordon Miller BSc and Dr Richard Williams BSc, MSc, FLS, MRI.
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Summary:
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We've written elsewhere about the value of using a robust measurement model for understanding IT capability and its contribution to business goals. But how do leaders go about using such a model to guide the transformation of their businesses? A tool without method is useless – and may even be dangerous. In this paper we look at the “how” of measurement-based transformation, presenting a structured approach to making confident, sustained changes in the way IT makes your business work.
Related articles:
What should a capability measurement model look like?
Beyond IT performance: Measuring true IT effectiveness
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| WebSite: |
| http://www.top-consultant.com/articles/Procertis-TransformationalFramework.pdf |
Author Details:
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Gordon Miller BSc and Dr Richard Williams BSc, MSc, FLS, MRI.
Procertis
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