Beyond Genuine Stupidity: Time to start making smart choices about Artificial Intelligence
Now is the time for making smart choices about Artificial Intelligence.It is afterall, one of the hottest topics on the agenda.
How can the NHS adopt more Agile ways of working?
Agile project management is increasingly being used in many business environments and outside of traditional software implementation projects, because of the flexibility it allows and the faster realisation of benefits that are better aligned to users’ needs.
Family Businesses in the Digital Age
This year’s findings reveal that, while the threat of digital disruption is being felt by Senior Executives, many family firms lack robust strategies for the digital age. The need to continually innovate came out as the biggest single challenge respondents see over the next five years with 54% of family businesses discussing digital disruption at board level.
Does Cyber Security Have An Operational Excellence Problem?
Enterprise security culture, in fact, is a prime example where operational excellence struggles to emerge, despite the fact that in today’s business climate, all companies depend and need operationally excellent security. Why hasn’t this growth occurred?
KPMG's CEO: It's Okay for Women to Lead Differently
Women are often faced with a bit of a conundrum in the workplace: failing to show confidence and assertiveness can leave them behind when it comes time for handing out promotions and recognition. At the same time, women who do show assertiveness are sometimes perceived negatively by their colleagues...
Dividing frontend from backend is an antipattern
We software developers have historically used the terms “frontend” and “backend” to describe work on client-side and server-side applications, respectively. This conceptual split has evolved into the creation of specialized developer roles for each, which is still the norm throughout the industry. In practice, this is an arbitrary split that is too often used to avoid work we don’t want to do...
What Design Chiefs At Uber, IBM, And Microsoft Care About In 2018–And Why
Design leaders at Uber, Microsoft, Visa, IBM, Nordstrom, Hopelab, and ReachNow share their priorities for 2018–and how the role of design has shifted at their organisations.
Your loyal clients are only a tiny fraction of the market. What are you doing about the rest?
You know the feeling: You’ve seen the dress online, or the fancy watch in a shop window.
What's driving the gender pay gap and what gains can be made from closing it?
This year’s update of the Women in Work Index shows that the OECD has continued its gradual progress towards greater female economic empowerment. The Nordic countries, particularly Iceland, Sweden and Norway, continue to occupy the top positions on the Index...
Consulting Industry Caught in the Crossfire
The worlds of employment and business are becoming increasingly turbulent as the stability of the enterprise grows ever shorter, the loyalty of the enterprise to its people faces extinction, and the wealthy countries of the world stand at a precipice of overhanging debt.
Mastering the mix: Five ingredients for digital transformation
In a world of shrinking attention spans, increasing complexity, and myriad possibilities - focus and clarity are imperative to bridge the strategy-execution divide.
The rise of the digital city and why it’s so important
Many think of digital cities as an end goal. In a way, our cities are already digital. Rather than thinking of digital cities as something that you can see, like faster trains, it’s actually the hidden stuff, such as data, that have the power to really change the lives of citizens.
How can a smaller firm hire great consultants? Prism’s 6 point plan
Prism has 20 years’ experience in precisely this field.Here are our tips:
Opinion How robotic process automation will power the chatbot revolution
With Gartner predicting that by 2020, 85 percent of customer interactions will be managed without a human, it’s no surprise that chatbots are expected to bring about a customer experience revolution. Chatbots will be on the frontline of customer service, solving many of the challenges businesses face in scaling their operations to serve millions of customers, 24 hours a day.
The Management Centre
7 Top tips for managing at a distance
Managing an ‘invisible’ team of people – who don’t sit anywhere near you and may not even be in the same time zone – can be a huge challenge. How do you make sure out of sight isn’t out of mind?
Are you as good as you think you are?
How accurate is our ability to self-evaluate? Are you as good as you think you are? The chances are you may not be quite as expert as you imagine and your ability to self-evaluate may be tinted through rose-coloured spectacles, says Ally Yates author of ‘Utter Confidence: How what you say and do influences your effectiveness in business’
Today's soft skills are the hard skills
Every year, Indra Nooyi, the CEO of PepsiCo, sits down to write a letter… in fact, 400 of them.
How to enhance your customer experience investments
Over the past several years, organisations have invested vast amounts of money in building attractive-looking front-ends to enhance their customers’ experience. But KPMG research found that only around 30 percent of enterprises feel they’ve received the expected return from those investments. And further, many customer experience initiatives end up losing money for the company.
Flexible working: Why more companies need to embrace it
We’ve seen enormous technological and social changes in the workplace in recent years.These changes have forced some companies to adapt in order to attract and sustain much needed talent.Unfortunately, despite this, a lot more still needs to be done to ensure flexibility and inclusivity is addressed in every workplace and integrated into the culture of the companies.Yuliana Topazly of BuddyWith explains why.
Word hacks to make your presentation memorable
When you give a presentation you want your words to stick in the minds of our audience.Luckily there are tools we can use to ensure that our audience members remember both the important points being made and the speaker as well.The same tools also help speakers remember what to say.