Since 2012, Moorhouse has conducted an annual survey of senior

We know organisations today have much less influence over their customers' buying behaviours. And the customer-led revolution, what we call 'Customer 4.0', calls for businesses to really get to grips with the end outcomes customers seek.

70% of manufacturing companies that were on the Fortune 1000 list ten years ago have vanished. Survivors include IBM, Boeing, General Motors, John Deere, Rolls Royce, and Philips – they are market leaders because they continuously renew offerings, recharge capabilities and redesign their organisations.

At Oracle’s recent Modern Business Experience (MBX) event in London, virtually every business in attendance agreed on one thing: it’s never been more important to ensure both your corporate culture and approach to technology lend themselves to a constantly evolving customer experience.

-PwC surveyed 10,000 people across the UK, Germany, China, India and the US

We are living in challenging times, fraught with anxiety and stress. Globally, we are faced with daily acts of terror, hate crimes, riots and protests, each having a long-lasting and damaging impact on the people around us and the communities we serve. Naturally, this is bound to blur the thin line dividing personal and professional lives.So, how should your organisation respond in the aftermath of difficult events?

If you’re looking for something a little more cerebral to pack in your beach bag this summer, Steve Butler, CEO, Punter Southall Aspire has put together a list of his top five reads.

You’re biased. I’m biased. It’s inevitable. And the first step to overcoming it is to acknowledge it. But don’t just take my word for it, take Gartner’s. In a recent report, Gartner acknowledges that bias is an intrinsic part of analytics; it is “inherent in the development of analytic models, data selection and the associated algorithms.”

If your voice is a pleasure to listen to you are already ahead of the game when it comes to sharing your message and getting a positive response to your presentation (or indeed any other communication) – says Andrew P.Bennett from Toastmasters International.

PA’s Freneka Mumford, people and talent expert, is quoted in an article in Ignites Europe which looks at how the fund industry can engage better with millennials. The article discusses how fund firms should make more of an effort with millennials to understand their aspirations and help to create a more innovative sector.

Digital technology, once viewed by many as distinct and insignificant, now permeates every industrial sector. A handful of companies dominate the global tech economy.

Innovative technology and the digitalization that it underpins is upending companies large and small; HR teams' roles are changing as a result, and technology is also helping them respond

It’s tough to hold on to good employees, but it shouldn’t be. Most of the mistakes that companies make are easily avoided. When you do make mistakes, your best employees are the first to go, because they have the most options.

Highly touted methodologies, such as Agile, Lean, and Design Thinking, leave many organizations bamboozled by an unprecedented array of processes, tools and methods for product development. How do the methods fit together to achieve the right outcome, and what's the right balance? What’s the best approach for your circumstances?

The potential impact of automation on the UK and other major economies

70% of manufacturing companies that were on the Fortune 1000 list ten years ago have vanished. Survivors include IBM, Boeing, General Motors, John Deere, Rolls Royce, and Philips – they are market leaders because they continuously renew offerings, recharge capabilities and redesign their organisations.

Huge business change has to start somewhere.A new book from the team at Fluxx:“Whatever happens, we don’t want people to write to the Daily Mail” aims to show hungry business people how to quickly unlock potential and reinvent a business – with a ‘test and learn’ approach to new ideas and projects.

No? Key Steps to a creating an awesome LinkedIn profile!

The sharing economy is here; from ZipCar to Uber, Airbnb to Couchsurfing.

Think about how you feel when you tick something off your to-do list or – if you work in an Agile environment – when you move a task post-it to ‘done’? You feel good right? This natural ‘high’ is due to a hit of dopamine: a chemical reward from your brain designed to keep you focused on the end goal. A recent report stated that higher productivity and team morale are in the top five benefits of Agile ways of working